Work

Selected engagements. Anonymized where it matters.

Most of my work falls under NDA — so the case studies below describe the shape of the engagement and the measurable outcome, without naming the client. Where I’m permitted to name names, I do.

01 / 03

Financial Services

Agentic AI Implementation

Cut tier-1 support handle time by 41% with a co-pilot agent.

A top-50 US bank’s contact center was drowning in routine inquiries. We scoped, built, and shipped a retrieval-augmented co-pilot agent in 14 weeks — with full evaluation harness, escalation paths, and compliance review.

41%
Average handle time reduction
+18
CSAT points (NPS-style)
14 wks
Concept to production

Placeholder — replace with your real engagement

02 / 03

Mid-market SaaS

Fractional Chief AI Officer

Stood up an AI function from zero in six months — including hire of permanent CAIO.

A $400M ARR vertical SaaS company needed senior AI leadership but couldn’t justify a full-time CAIO yet. We ran the function for six months, shipped two production agents, hired the team, and then transitioned to a permanent successor.

$2.1M
Annual run-rate savings, year 1
6
Engineers hired
0
Vendor lock-in introduced

Placeholder — replace with your real engagement

03 / 03

PE Portfolio

Value-Creation Sprint

Repeatable AI playbook across four portcos in nine months.

A PE fund had an AI value-creation thesis but no consistent way to land it. We packaged a 4-week diagnostic + 90-day build, ran it across four portcos, and built a shared pattern library to reuse the wins.

4
Portcos engaged
9 mo
End-to-end
$8M+
Run-rate value identified

Placeholder — replace with your real engagement

“Moris was the rare advisor who could be in the boardroom setting the strategy in the morning and in the standup debugging the agent in the afternoon. One throat to choke. That’s the whole pitch.
— Placeholder testimonial · replace with real quote & attribution

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