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03
Service
Agentic AI Implementation
Production agents in customer service, ops, and finance.
Agents earn their keep where the work is high-volume and structured: customer support, claims, finance ops, sales operations. I scope, build, evaluate, and ship — with the change management to make the org actually use it.
10–16 weeks per workstream
Starting at $150K per workstream
Who it’s for
Is this you?
Teams ready to move past pilot mode. Best-fit when one or two clear, measurable workflows are the target — not a vague 'AI everywhere.'
- The target workflow has clear inputs, outputs, and a measurable KPI
- Volume is high enough to matter — typically 10K+ events/month
- An internal owner exists who will run it after handoff
What you get
Outcome and deliverables.
A production agent (or agent system) integrated into your stack, with evaluation harness, monitoring, escalation paths, and a trained internal team holding the runbook.
01Workflow scoping and success criteria with finance sign-off
02Solution architecture and model selection (closed, open, or hybrid)
03Production build with eval suite (Braintrust / Langfuse / custom)
04Human-in-the-loop and escalation design
05Monitoring, drift detection, and incident response
06Change management, training, and 30/60/90-day adoption plan
Sound like a fit? Let’s talk.
30 minutes. No slides. We’ll find out whether there’s a good fit before either of us commits.